Welcome to the official website of CellplusBio (Suzhou) Co., Ltd.!

CellplusBio (Suzhou) Co., Ltd. (hereinafter referred to as "CellplusBio" or "we") is well aware of the importance of privacy to you. We will strictly abide by laws and regulations and are committed to protecting your personal information. Thank you for your trust in CellplusBio.

The privacy policy of the official website of CellplusBio (hereinafter referred to as "this privacy policy") applies to the related services provided to you by this website. This Privacy Policy is closely related to your use of our services. Before you use our services, please be sure to carefully read and thoroughly understand this Privacy Policy, and decide whether you agree to our processing of your personal information accordingly. Your use or continued use of our services means that you agree to this Privacy Policy and subsequent updates.

It should be noted that for any products/services we provide other than the official website of CellplusBio, or for any third-party products/services that have access, business cooperation, advertising display, etc. relationships with the official website of CellplusBio, this policy does not apply. Please read the privacy policies of the corresponding products, services, and third parties. We do not assume any legal responsibility for the personal information processing activities of third parties.

We hope that this privacy policy will help you understand the following:

1. How do we collect and use your personal information?

2. How do we use cookies and similar technologies?

3. How do we share, transfer, and publicly disclose your information?

4. How do we protect your personal information?

5. Your rights

6. How do we handle minors’ information?

7. Storage period, storage location and cross-border transfer of information

8. How to update this privacy policy?

9. Others

How we collect and use your personal information

1. We are committed to providing you with better products and services. When you contact us to provide us with comments, suggestions or inquiries, participate in our online and offline activities, subscribe to marketing materials, etc., we will contact you. and handle your questions, we will collect and use the personal information you actively provide or that is generated by using the service in the following ways. The specific information is as follows:

• Inquiry form information: name, city/region, position, company, email, mobile phone/telephone number, message (inquiry details), etc.

Purpose: We use this information to communicate with you, such as sending you the electronic materials you subscribe to, responding to your inquiries, comments or suggestions for us, or sending you event gifts, etc.

• Interaction records:

Information recorded on your interactive behavior such as loading web pages, playing videos, downloading PDF files, sharing to social media, etc.

Purpose: Understand your concerns about our website or products so as to provide you with more accurate and appropriate information or services

• Information about accessing and using the Services:

Your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time you spend on those pages, unique device identifiers and other diagnostic data

Purpose: Used to summarize and analyze the access effects and statistical data of websites and other online platforms in order to continuously optimize your experience.

2. Exceptions to Obtaining Authorization and Consent According to relevant laws and regulations, the collection of your personal information does not require your authorization and consent in the following situations:

• Related to national security and national defense security;

• Relevant to public safety, public health, and major public interests;

• Relevant to criminal investigation, prosecution, trial and execution of judgment;

• To protect the life, property and other major legitimate rights and interests of the personal information subject or other individuals but it is difficult to obtain your consent;

• The personal information collected is disclosed to the public by you yourself;

• Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

• Necessary to enter into a contract at your request;

• Necessary to maintain the safe and stable operation of the products or services provided, such as detecting and handling product or service failures;

• Necessary for legitimate news reporting;

• When it is necessary for an academic research institution to conduct statistical or academic research based on public interests, and when providing externally the results of academic research or descriptions, the personal information contained in the results will be de-identified;

Other situations specified by laws and regulations.

How we use cookies and similar technologies

To ensure the normal operation of the website, we will store small data files called Cookies on your computer or mobile device. Cookies usually contain an identifier, the site name, and some numbers and characters. Cookies allow websites to store data such as your preferences or the items in your shopping cart.

We will not use Cookies for any purpose other than those stated in this policy. You can manage or delete cookies according to your preferences. You can clear all cookies saved on your computer, and most web browsers have the function to block cookies. However, if you do this, you will need to change your user settings yourself each time you visit our website. To learn more about how to change your browser settings, please visit the relevant settings page of the browser you are using.

2.Web beacons and pixel tags

In addition to Cookies, we also use other similar technologies such as web beacons and pixel tags on our website. For example, emails we sent you may contain click URLs linked to content on our website. If you click this link, we will track this click to help us understand your product or service preferences and improve customer service. A web beacon is typically a transparent image embedded into a website or email. With the help of pixel tags in emails, we can learn whether the emails have been opened. If you do not want your activities to be tracked in this way, you can unsubscribe from our mailing list at any time.

How we share, transfer and publicly disclose your information

1. Share

• We will not share your personal information with any company, organization or individual outside our company, except in the following circumstances: Sharing with explicit consent: We will share your personal information with other parties after obtaining your explicit consent personal information.

• We may share your personal information externally in accordance with laws and regulations, or in accordance with mandatory requirements of government authorities.

• Sharing with our affiliates: Your personal information may be shared with the Company's affiliates. We will only share personal information that is necessary and subject to the purposes stated in this Privacy Policy. If affiliated companies want to change the purpose of processing personal information, they will ask for your authorization and consent again.

• Sharing with authorized partners: Only to achieve the purposes stated in this policy, we may share your personal information with third parties necessary to support the operation of the website and services (such as customer management platforms, server providers, etc.). Your personal information will be provided to these third parties solely for the purpose of providing you with the services you have requested, and will only be provided when you request the services. Third-party intermediaries do not store, retain or otherwise use your personal information except as necessary to provide services to you. Except for the above situations, this website will not sell, rent or otherwise share your personal information with third parties without your knowledge and permission. If you do not want third parties to share your personal information, you always have the right to choose and let us know.

• For companies, organizations and individuals with whom we share personal information, we will require them to handle personal information in accordance with our instructions, this privacy policy and any other relevant confidentiality and security measures.

2. Transfer

• We will not transfer your personal information to any company, organization or individual, except in the following circumstances: Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;

• When a merger, acquisition or bankruptcy liquidation is involved, if personal information is transferred, we will require the new company or organization that holds your personal information to continue to be bound by this privacy policy, otherwise we will require the company or organization to re- Ask for your authorization and consent.

3. Public disclosure

We will only publicly disclose your personal information under the following circumstances:

• With your explicit consent;

• Disclosure based on law: We may publicly disclose your personal information when required by law, legal proceedings, litigation or government authorities.

• Violation of the relevant agreement rules of this website: If we determine that you have violated the relevant agreement rules of this website, or to protect the personal and property safety of users of this website and its affiliated companies or the public from infringement, we may, in accordance with laws and regulations or this website Relevant agreement rules disclose personal information about you with your consent, including related violations and the measures this website has taken against you.

4. Exceptions to obtaining prior authorization and consent when sharing, transferring, or publicly disclosing personal information

In the following circumstances, sharing, transferring, and publicly disclosing your personal information does not require your prior authorization and consent:

• Related to national security and national defense security;

• Relevant to public safety, public health, and major public interests;

• Relevant to criminal investigation, prosecution, trial and execution of judgment;

• To protect your or other individuals' life, property and other major legitimate rights and interests but it is difficult to obtain your consent;

• Personal information you disclose to the public on your own;

• Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.

• In accordance with legal provisions, sharing and transferring de-identified personal information, and ensuring that the data recipient cannot recover and re-identify the subject of personal information, does not constitute the external sharing, transfer and public disclosure of personal information. The storage and processing will be without further notification to you and without your consent.

4. How we protect your personal information

We strive to provide user information security protection to prevent information leakage, loss, improper use, unauthorized access and disclosure, etc. We use multi-faceted security protection measures to ensure that users' personal information protection is at a reasonable level of security, including technical protection means, management system controls, security system guarantees and many other aspects. We will do our best to protect your personal information, but please note that no security measure can be impeccable.

Your rights

In accordance with relevant Chinese laws, regulations, standards, and common practices in other countries and regions, we guarantee that you can exercise the following rights with respect to your personal information:

(1) The right to access and copy the specific personal information we hold about you;

(2) Ask us to update or correct your inaccurate personal information;

(3) Reject or restrict our use of your personal information;

(4) Ask us to delete your personal information;

(5) Ask us to explain our personal information processing rules.

If you would like to exercise relevant rights, please contact us at service@cellplusbio.com. For your own security, you may need to provide your request in writing. We will refuse to process requests if we have reasonable grounds to believe that the requests are deceptive, unenforceable or compromise the privacy rights of others.

When required by applicable law, when Sipeng Biotech processes your personal information based on your consent, you also have the right to withdraw your consent at any time. However, the withdrawal of consent will not affect the legality and effectiveness of our processing of your personal information based on your consent before the withdrawal, nor will it affect our processing of your personal information based on other appropriate legitimate bases.

How we handle minors’ information

Our products, websites and services are primarily intended for adults. Children may not create their own user accounts without the consent of a parent or guardian. If you are a minor, we recommend that you ask your parents or guardians to read this privacy policy carefully and use our services or provide information to us with the consent of your parents or guardians.

For cases where we collect personal information from children with parental consent, we will only use or publicly disclose this information as permitted by law, with the explicit consent of the parent or guardian, or as necessary to protect the child.

If we discover that we have collected personal information from children without first obtaining verifiable parental consent, we will seek to delete the data as quickly as possible.

7. Storage period, storage location and cross-border transfer of information

1. Information storage period

Generally speaking, we only retain your personal information for the minimum period necessary to fulfill the purpose. However, under the following circumstances, we may change the storage time of personal information in order to comply with legal requirements:

• To comply with applicable laws, regulations and other relevant provisions;

• To comply with a court judgment, order or other legal process;

• To comply with the requirements of relevant government agencies or legally authorized organizations;

• We have reason to believe that we need to comply with laws, regulations and other relevant requirements;

• Reasonably necessary purposes to implement relevant service agreements or this policy, safeguard social and public interests, and protect the personal and property safety or other legitimate rights and interests of our customers, us or our affiliates, other users or employees.

• When our products or services cease operations, we will notify you through push notifications, announcements, etc., and delete or anonymize your personal information within a reasonable period.

2. Information storage location and cross-border transfer

In principle, the personal information we collect and generate within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China. Because we provide products or services through resources and servers around the world, this means that, with your authorization and consent, your personal information may be transferred to overseas jurisdictions in the country/region where you use the products or services, or subject to access from these jurisdictions. Such jurisdictions may have different or no data protection laws. In such cases, we will ensure that your personal information is adequately protected within the People's Republic of China. For example, we may ask for your consent to the cross-border transfer of personal information, or implement security measures such as data de-identification before cross-border data transfer.

8. How to update this privacy policy

Our privacy policy may change. We encourage you to review our Privacy Policy each time you use our products or services.

For major changes, we will also provide prominent reminders by prominently placing reminders on the page and sending you emails.

Major changes referred to in this policy include but are not limited to:

• Significant changes to our service model. Such as the purpose of processing personal information, types of personal information processed, how personal information is used, etc.;

• We undergo significant changes in our ownership structure, organizational structure and other aspects. Such as changes in owners caused by business adjustments, bankruptcy mergers, etc.;

• Changes in the main recipients of personal information sharing, transfer or public disclosure;

• Significant changes in your rights to participate in the processing of personal information and how to exercise them;

• When our responsible department, contact information and complaint channels for handling personal information security change;

• When the personal information security impact assessment report indicates that there is a high risk.

9. Others

The headings of this Privacy Policy are for convenience and readability only and do not affect the meaning or interpretation of any provisions contained in the text.

The copyright of this Privacy Policy belongs to the Company, and the Company reserves the right to final interpretation and modification to the extent permitted by law.